Refund Policy :: Excellence International

We have a 15-day money back guarantee on all our softwares and services. If you are not completely satisfied with our services within those days of your purchase, you will be given a full refund of the contract amount excluding setup fees.
Setup fees are refundable for the following reasons only:
1.The order is cancelled prior to activation.
2. The item or service you purchased was not available.
All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail are acceptable. Phone requests will not constitute acceptance of any cancellation